This agreement governs your use of the vjll platform. Please read it carefully before registering or placing any bets. By creating a vjll account, you confirm that you have read, understood, and agreed to these terms.
You must be at least 21 years of age to register and use vjll. This is a strict legal requirement under PAGCOR guidelines. Providing false age information is a serious violation of these Terms and will result in immediate account closure.
vjll operates within the regulatory framework of the Philippine Amusement and Gaming Corporation (PAGCOR). These Terms are governed by the laws of the Republic of the Philippines. By using vjll, you submit to Philippine jurisdiction.
Each player is permitted to hold exactly one vjll account. Duplicate accounts are strictly prohibited and will result in forfeiture of all balances and bonuses. Your account is personal and non-transferable.
All bonuses and promotions are subject to wagering requirements and specific terms stated at the time of the offer. Bonus funds cannot be withdrawn until wagering requirements are met. vjll reserves the right to modify or withdraw promotions.
vjll provides deposit limits, session timers, cooling-off periods, and self-exclusion tools. Players are encouraged to use these tools. Gambling is addictive. Know when to stop. Players experiencing gambling-related harm should contact support immediately.
You are responsible for maintaining the confidentiality of your vjll login credentials. vjll will never ask for your password via email or chat. Any activity conducted through your account is your responsibility unless you have reported unauthorized access.
In these Terms and Conditions, the following definitions apply unless the context requires otherwise:
By accessing the vjll platform, creating an account, making a deposit, or placing a bet, you unconditionally accept and agree to be bound by these Terms and Conditions in their entirety. These Terms constitute a legally binding agreement between you and vjll.
If you do not agree with any part of these Terms, you must immediately cease using the vjll platform and close your account. Continued use of the platform following any amendment to these Terms constitutes acceptance of the revised Terms.
To register and use the vjll platform, you must satisfy all of the following eligibility requirements at all times:
To create a vjll account, you must provide accurate, complete, and current information including your full legal name, Philippine mobile number, date of birth, and any other information requested during the registration process. You warrant that all information provided is truthful and accurate.
Each player is permitted to hold exactly one vjll account. The creation of multiple accounts by a single individual — whether using different names, mobile numbers, email addresses, or payment methods — is strictly prohibited. vjll employs technical and manual measures to detect duplicate accounts. Where duplicate accounts are identified, vjll reserves the right to close all associated accounts and forfeit any balances or bonuses therein.
vjll is required to verify the identity of all players before processing withdrawals and in certain other circumstances. You may be asked to provide government-issued identification, proof of address, and proof of payment method ownership. Failure to provide satisfactory KYC documentation within the timeframe specified by vjll may result in account suspension and withholding of withdrawal requests pending verification.
You are responsible for keeping your account information accurate and up to date. If your registered mobile number changes, you must update your account details promptly. vjll is not liable for any loss arising from your failure to maintain accurate account information.
You are solely responsible for maintaining the confidentiality of your vjll login credentials, including your username, password, and any one-time PINs (OTPs) sent to your registered mobile number. You must not share your credentials with any third party.
vjll will never contact you by email, SMS, or live chat to request your password or OTP. Any communication purporting to be from vjll that requests your password should be treated as fraudulent and reported to vjll support immediately.
You must notify vjll immediately if you suspect unauthorized access to your account. vjll will investigate all reports of unauthorized access and take appropriate action. However, vjll is not liable for losses resulting from unauthorized access where you have failed to take reasonable steps to protect your credentials or where you have shared your credentials with a third party.
vjll recommends enabling two-factor authentication on your account and using a unique password not shared with any other service, including GCash, PayMaya, or your banking applications.
vjll accepts deposits and processes withdrawals via the following payment methods: GCash, PayMaya (Maya), bank transfer (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank), and debit card. All transactions are denominated in Philippine Peso (PHP).
The minimum deposit amount is ₱100. vjll reserves the right to modify minimum deposit amounts at any time with reasonable notice to players.
GCash and PayMaya deposits are credited to your vjll account instantly upon confirmation from the payment provider. Bank transfer deposits are credited upon receipt of cleared funds, which may take up to one banking day depending on the originating bank.
Withdrawal requests to GCash and PayMaya are processed within five (5) minutes for standard amounts during normal operating hours. Bank transfer withdrawals are processed within one (1) banking day. vjll reserves the right to apply additional processing time for large withdrawal amounts or where KYC verification is pending.
Withdrawals are subject to the following conditions:
You must not fund your vjll account using any payment method that does not belong to you, or using funds derived from illegal activity. Credit card deposits for gambling purposes are not accepted in accordance with applicable Philippine regulations. Cryptocurrency deposits and withdrawals are not supported on the vjll platform.
vjll offers various bonuses and promotions to eligible players from time to time, including welcome bonuses, reload bonuses, free spins, cashback offers, and seasonal promotions. All bonuses are subject to the specific terms stated at the time of the offer, which supplement and form part of these Terms.
Unless otherwise stated in the specific promotion terms, bonus funds are subject to wagering requirements before they may be withdrawn. The applicable wagering multiplier will be clearly stated in the promotion terms. Wagering requirements must be met within the validity period specified for each bonus. Unused bonus funds and associated winnings will be forfeited upon expiry.
Bonuses are available to eligible players only. vjll reserves the right to determine eligibility at its sole discretion. Players who have self-excluded or who are subject to account restrictions are not eligible for bonuses. Each bonus offer is limited to one claim per player, per household, and per device unless otherwise stated.
vjll actively monitors for bonus abuse, including but not limited to: creating multiple accounts to claim bonuses multiple times, using low-risk betting strategies to satisfy wagering requirements without genuine gameplay intent, and colluding with other players to exploit promotional offers. Where bonus abuse is detected, vjll reserves the right to void the bonus, forfeit associated winnings, and close the account.
vjll reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice. Changes to ongoing promotions will not affect bonuses already credited to player accounts, except where fraud or abuse is involved.
vjll offers a range of casino games including slots, live dealer games, bingo, fishing games, and other titles. Game availability may vary and vjll reserves the right to add, modify, or remove games from the platform at any time without prior notice.
All vjll games that rely on random outcomes use certified Random Number Generator (RNG) systems. RNG systems are independently tested and certified to ensure fair and unpredictable outcomes. vjll does not manipulate game outcomes.
In the event of a technical malfunction, system error, or game interruption, vjll reserves the right to void affected bets and return stakes to players. vjll is not liable for losses arising from technical malfunctions beyond its reasonable control. Where a malfunction results in an erroneously displayed win, vjll reserves the right to void the win and correct the error.
Minimum and maximum bet limits apply to all games on the vjll platform. These limits are displayed within each game and may vary by game type, player account status, and applicable regulatory requirements. vjll reserves the right to modify bet limits at any time.
In the event of a dispute regarding a game result, the outcome recorded in vjll's server logs shall be the definitive record. Players may raise disputes by contacting vjll support within seven (7) days of the disputed event. Disputes raised after this period may not be investigated.
The following conduct is strictly prohibited on the vjll platform. Engaging in any prohibited conduct may result in immediate account suspension, forfeiture of balances, and reporting to relevant authorities:
vjll is committed to promoting responsible gaming among all Filipino players. Gambling is intended to be a form of entertainment. vjll recognizes that for some individuals, gambling can become problematic, and we take our responsibility to support affected players seriously.
The following responsible gaming tools are available to all vjll players through the account dashboard:
vjll strictly enforces the 21+ age requirement. 21+ Players who are found to be under 21 will have their accounts closed immediately. vjll encourages parents and guardians to use parental control software to prevent minors from accessing gambling websites.
In accordance with PAGCOR responsible gaming guidelines, vjll prominently displays the following advisory: Gambling is addictive. Know when to stop.
For more information on responsible gaming tools and support resources, please visit our dedicated Responsible Gaming page.
All content on the vjll platform, including but not limited to the vjll brand name, logo, website design, graphics, game interfaces, text, and software, is the intellectual property of vjll or its licensors and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the vjll platform for personal, non-commercial entertainment purposes only. This licence does not permit you to:
Any unauthorised use of vjll's intellectual property may result in legal action. All rights not expressly granted in these Terms are reserved by vjll.
To the maximum extent permitted by applicable Philippine law, vjll's total liability to you for any claim arising out of or in connection with your use of the platform shall not exceed the total amount deposited by you into your vjll account in the thirty (30) days preceding the event giving rise to the claim.
vjll shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, or loss of goodwill, arising out of or in connection with your use of the vjll platform, even if vjll has been advised of the possibility of such damages.
vjll does not warrant that the platform will be available at all times, free from errors, or free from viruses or other harmful components. vjll shall not be liable for any loss or damage arising from platform downtime, technical errors, or interruptions to service beyond its reasonable control, including but not limited to internet service disruptions, power outages, or force majeure events.
vjll reserves the right to suspend or terminate your account at any time, with or without prior notice, where:
You may close your vjll account at any time by contacting vjll support. Upon account closure, any remaining real-money balance (excluding bonus funds subject to incomplete wagering requirements) will be returned to you via your registered payment method, subject to KYC verification and applicable withdrawal conditions.
Upon termination of your account for any reason, your licence to use the vjll platform is immediately revoked. Provisions of these Terms that by their nature should survive termination — including intellectual property rights, limitation of liability, and governing law — shall continue to apply.
vjll reserves the right to amend these Terms and Conditions at any time. Where amendments are material, vjll will provide reasonable notice to players via email or an in-platform notification prior to the changes taking effect. The effective date of the current version of these Terms is stated at the top of this page.
Your continued use of the vjll platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree with any amendment, you must cease using the platform and close your account before the amendment takes effect.
These Terms and Conditions are governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.
Any dispute, controversy, or claim arising out of or relating to these Terms, or the breach, termination, or invalidity thereof, shall first be submitted to vjll's internal dispute resolution process by contacting vjll support. vjll will endeavour to resolve all disputes within fourteen (14) business days of receipt of a formal complaint.
Where a dispute cannot be resolved through vjll's internal process, the parties agree to submit to the exclusive jurisdiction of the competent courts of the Republic of the Philippines. Players may also escalate unresolved complaints to PAGCOR in accordance with applicable regulatory procedures.
If you have any questions, concerns, or complaints regarding these Terms and Conditions, please contact the vjll support team through the live chat feature available on the platform, or by writing to us at the following email address:
Support Email: support@vjll.app
Support is available 24 hours a day, 7 days a week, including Philippine public holidays.
vjll aims to respond to all written enquiries within two (2) business days. For urgent account matters, live chat is the fastest way to reach our Filipino-speaking support team.
vjll is committed to responsible gaming for all Filipino players. 21+ only. Gambling is addictive. Know when to stop. Visit our Responsible Gaming page for self-exclusion tools and support resources.